FAQ.

How do I get an appointment in the Extended Access?

Speak to the receptionist at your registered GP surgery, who will be able to book you an appointment.



Do you have access to my full medical record my surgery has?

At the point of booking the appointment with your surgery, you will be asked whether you agree to share your patient record so that the local clinicians at the GP Hubs are able to access your record and also share relevant information back to your Surgery. This is necessary so that the appropriate notes and referrals can be passed on to your surgery for follow-up actions. IT IS ESSENTIAL TO SHARE YOUR RECORD SO THAT THE CLINICIAN CAN PROVIDE APPROPRIATE CARE BASED ON YOUR FULL MEDICAL HISTORY. IF YOU CHOOSE NOT TO SHARE, UNFORTUNATELY, YOU WILL NOT BE ABLE TO BE SEEN WITHIN THE SERVICE.



What if I do not consent to sharing my medical record?

You will not be able to be seen by the GP Hub service. You will need to wait for the next available appointment at your registered GP surgery.



What are the opening times of the Extended Access Service?

Appointments are available to patients registered at any of the West Cambs Federation practices between 18:30 and 20:15 Monday to Friday and from 8:30 to 12:15 Saturdays and Sundays.



What services can you offer?

- GP consultations - Practice Nurse appointments offering wound care, cervical screening etc. - Health Care Assistant appointments offering Blood Pressure Monitoring, Blood Tests etc.



How do I cancel an appointment?

During normal surgery opening hours: Ring your own surgery with whom you booked the appointment, they can cancel it for you. During Hub opening hours: Contact the appropriate Hub directly using the mobile number - Buckden Surgery (St Neots) - 0770 999 5695 Cromwell PlaceSurgery (St Ives) - 0753 216 8574 Acorn Surgery (Huntingdon) - 0776 226 2442 Cornerstone Practice (Fenland) - 0787 111 8787